Testimonials

Very Easy To Work With

Very Easy To Work With

I was having all kinds of problems with my new software and my manager of my business had just left. My staff was ready to hang me as their frustrations with the new software was slowing us up and very frustrating to work with. ReachOut kept helping us and stopping in and checking on us. They made a bizilliion calls to the software company to try to help us. They made time in their schedules when some bigshots from the software company came out to try to figure out the problem. It took a few months but now everything is working great. I have found them very easy to work with and they are willing to sit down and listen to your problems, as well as your dreams, and where you want to go with your company. I can’t thank them enough, as there has been other veterinarians nationwide who were tearing their hair out on this software, and swore they would never ever recommend it. They made my life easier, so I could live my dream


Founder
Mokena Animal Clinic


Reach Out Is The Most Knowledgeable

Reach Out Is The Most Knowledgeable

ReachOut is the most knowledgeable company that I've worked with. If you're looking for a company that is always on the leading edge of technology, ReachOut is the company you need to hire.


former Operations Manager at J&R Asphalt
Candidate for Illinois State Representative


Always Been Impressed At The High Levels Of Service

Always Been Impressed At The High Levels Of Service

As a long term client of ReachOut IT, I have always been impressed at the high levels of service provided by their team. They are certainly a stand out in the Managed IT Support Provider sector.


CEO
FKM USA


Problems Are Corrected Quickly And Professionally

Problems Are Corrected Quickly And Professionally

Reach Out provides our company with excellent support 24 hours a day. Problems are corrected quickly and professionally. I appreciate the system upgrade and problem resolution suggestions which come from Reach Out. These come with investment options and recommendations. Reach Out is the first IT company which I feel is worth the money I spend.


CEO
Useful Products


Very Satisfied

Very Satisfied

ReachOut IT is always a phone call away with prompt service. I would (and have) recommended them to others for their IT support. I am very satisfied with their service, they deal with the problems so I don't have to.


CFO
Speedway Auto Parts LTD


Always Able To Think Ahead For Possible Issues And Solutions

Always Able To Think Ahead For Possible Issues And Solutions

My CEO is a very detailed and specific thinker. When a thought comes to mind she wants it acted upon promptly and correctly. With working with ReachOut, we are always able to think ahead for possible issues and solutions so things are done to the appropriate level of expectation. ReachOut works hard to continue to understand our IT needs and budget restraints and have done a great job.


COO
American Steel Fabricators


I Can’t Say Enough Great Things About ReachOut!

I Can’t Say Enough Great Things About ReachOut!

Wow. I can’t say enough great things about ReachOut! They have consistently worked with our company through many healthcare “imposed” technology challenges. In addition, they’ve been great in working with other vendors to create the best IT scenario for our company. A big thanks to Rick, Ryan, Tim and the rest of the ReachOut team!!


Clinic Director
Kids Can Do - Children's Therapy Center


Rapid Response

Rapid Response

ReachOut has provided us with years of partnership and rapid response. We’re a 24/7 operation, and they make sure we don’t experience downtime in the middle of a storm as we dispatch 600 trucks.


CEO & Owner
Arctic Snow and Ice Control


Consistently Good At Communicating Expectations

Consistently Good At Communicating Expectations

Rick is a great guy who can translate difficult concepts into understandable layperson terms. The Top Attributes selected for Rick are just 3 of many. He brings cost savings to his clients to provide good value, he and his company are on time and consistently good at communicating expectations, and I find him to be highly trustworthy with our information and systems. Rick does very well for us – he shows he really cares and because of that he delivers!


Partner
Kinnally, Flaherty, Krentz, Loran, Hodge, & Masur P.C.


Saved Us Over $50,000 In Lost Sales

Saved Us Over $50,000 In Lost Sales

Our server crashed. ReachOut responded within 15 minutes and had us back up and running in only an hour. They saved us over $50,000 in lost sales, and would have closed our doors for several days. We’ve been with them now for 7 years!


Owner
Buffalo Wild Wings (Chicago Ridge, Orland Park, Tinley Park, Frankfort, New Lenox, Bourbonnais)


Rick Always Makes Himself Available At A Moment’s Notice

Rick Always Makes Himself Available At A Moment’s Notice

I am pleased with the services provided by Rick and the ReachOut team. Rick always makes himself available at a moment’s notice. He is thorough and speaks in terms that the “average Joe” can understand. Rick is on top of the newest technology and communicates this information to my team. I would highly recommend ReachOut IT to other firms.


Founding Partner
McNabola Law Group