Reachout IT

Reachout provides IT Support Services, IT Hosting, Data Backup, and Communications services to businesses and non-profits nationwide with offices in the Chicago area. Our services are designed to help the business owner by providing a Trusted Partner focused on the organization they've worked so hard to build.

Nine Reasons Why Businesses in Chicago Trust Reachout to Manage and Support Their Computer Network

1. We GUARANTEE a 15 minute response time to network emergencies. If your network suddenly takes a turn for the worst, for whatever reason- our Network Operations Center (NOC) will most likely be aware of the problem before you are. Either way, we will respond to your emergency in 15 minutes or less, guaranteed.
2. We give you a 24/7 Help Desk. Call us as much as you want for immediate technical assistance. No more waiting hours for someone to call you back when you need help. Our certified engineers can assist you right over the phone, just call our toll-free support phone number.
3. We use a “flat-fee” monthly pricing structure, that brings you unlimited support. Our unique pricing model allows your company to easily and effectively budget for IT costs. There are no surprises at the end of the month, and no more hourly billing charges.
4. We grow with your business. Our computer support services are designed to easily scale as we help you grow your business. With our predictable pricing model (see #3), it is easy to understand the IT costs of bringing on an additional employee, for example.
5. We are a Microsoft Certified Partner. Reachout maintains the highest-level certification attainable by Microsoft. But we don’t stop there. Our engineers have earned certifications from many other vendors including Cisco, Novell, Sonicwall, and Apple. Additionally, our engineering team participates in a year-round continuing education program to ensure they are up-to-date with the newest trends in computer technology.
6. We work proactively, 24 hours a day, 7 days a week. Unlike other computer support companies that wait for something to break so they can charge you more hourly fees, our goal is to make sure your computers don’t break down in the first place. So say goodbye to all that wasted time and lost productivity and just relax knowing that Reachout is monitoring your network 24/7.
7. We typically save companies 30-50% annually on IT expenses. By outsourcing your computer support to us, we can save you thousands of dollars on HR Costs, salaries, taxes, and benefits while giving you the expertise and experience of an entire IT Department. We are your full-time IT staff at a part-time price.
8. We are trusted in Chicago. Reachout is the preferred computer vendor for Buffalo Wild Wings, Arctic Snow and Ice Control (largest snow removal company in Illinois), and hundreds of other businesses in just about every industry. These organizations have come to trust Reachout with maintaining their technology infrastructure.
9. We are the ONLY computer support company that offers a no-risk, 90 Day 100% money back guarantee. When you hire Reachout as your IT department, we will quickly put a stop to your daily computer problems, and ensure your network stays safe and secure. If, after 90 days, you are not completely satisfied we will refund your money, no questions asked.